• You can cancel a Dropbox subscription for a paid Dropbox Plus or Dropbox Professional account at any time.
  • To cancel your subscription, sign in to Dropbox through a web browser and go to the Plans section of your account settings.
  • Once you cancel your Dropbox subscription, you’ll still have access to the paid service until the end of your scheduled billing cycle.
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Like many internet services, Dropbox offers a multi-tiered subscription model.

Many people use Dropbox for free, but you can also subscribe to one of the paid levels, such as Dropbox Plus or Dropbox Professional. After you cancel, you won’t lose your Dropbox subscription immediately. You’ll be able to take advantage of whichever Dropbox service you had through the end of the billing cycle, after which your account will revert to Dropbox Basic.

Your storage will revert to 2 GB, and the extra files will no longer sync with your devices. Your deleted files will be maintained by Dropbox for 30 days and restored if you change your mind and reactivate your subscription.

If you have a Dropbox subscription and want to cancel, here’s how to do it.

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How to cancel your Dropbox paid subscription

1. Open Dropbox in a browser and log into your account.

2. Click the avatar for your account in the upper right corner of the window.

3. Select "Settings."

How cancel Dropbox 1

Foto: You can find your Dropbox subscription information in your account settings. Source: Dave Johnson/Business Insider

4. In the navigation menu at the top, click "Plan."

5. On the new page, choose "Cancel plan."

How cancel Dropbox 2

Foto: Cancel your Dropbox subscription on the Plans page. Source: Dave Johnson/Business Insider

6. Confirm the cancellation by clicking, "I still want to downgrade."

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