• When the 737 Max was announced in 2011 and entered service in 2017, the plane was touted as the next generation of a tried-and-tested workhorse of consumer aviation.
  • The Max, a 737 with new more fuel-efficient engines and updated avionics and cabins, would have longer range, have a lower operating cost, and have enough in common with previous models so that pilots could switch back and forth between the two with ease.
  • However, two fatal crashes involving the plane within five months of each other, which killed a combined 346 people, have led to questions about the plane’s design and features. The crashes have also called attention to training standards, regulatory oversight, and pilot experience.
  • Since the second crash in March, 2019, the plane has been grounded around the world as Boeing works to fix what appears to be a fundamental design flaw. On Monday, June 29, 2020, the plane made its first recertification flight, one of the final steps remaining before it can return to service.
  • From the first designs, to the crashes, the groundings, all the way through today, here is the timeline of the Boeing 737 Max.
  • Visit Business Insider’s homepage for more stories.

The Boeing 737 first flew in 1967. That model plane, the 737-100, along with a slightly longer version, the -200, were the original generation.

Foto: Source: Lufthansa

In 1979, Boeing began to develop a major revamp of the 737. Making their debuts in the 1980s and early 90s, the 737-300, -400, and -500 came to be known as the 737 Classic series.

Foto: Source: Flickr/Aero Icarus

In the early 1990s, Boeing began working on another 737 update. These planes, which entered service in the late 1990s and early 2000s, were known as the 737NG. The “NG” meant “next generation.” Many of these planes are still in service today with orders still being delivered in 2019. The 737NG planes will likely continue to fly for many more years.

Foto: Source: Boeing

The performance of the 737NG meant it was essentially a whole new aircraft family compared to the Classic, but it kept enough important commonality with the Classic that upgrading or operating mixed fleets would be easier and more cost-effective for customers. The airframe received upgrades, the wings were redesigned, and the flight deck and cabin were improved.

Foto: Source: Flickr/Aero Icarus

Between the originals, the Classics, and the NGs, the 737 has been one of the best-selling commercial jetliners of all time. More than 10,000 have been delivered worldwide.

Foto: Source: Saul Loeb/AFP

In 2006, Boeing began to discuss a successor for the 737NG. For a while, as the plane maker mulled the next step, it considered both replacing the 737 with a brand-new airplane, or re-engining the 737NG with more efficient engines, and making other changes for a newer generation.

Foto: FILE PHOTO: A Ryanair Boeing 737 plane takes off at the Riga International Airport Source: Reuters

By summer 2010, Boeing still hadn’t made a decision, and analysts expected that it wouldn’t until the following year.

Foto: The logo for Boeing appears above a trading post on the floor of the New York Stock Exchange, Monday, July 22, 2019. The company is scheduled to release its second quarter earnings Wednesday. (AP Photo/Richard Drew) Source: Associated Press

Then, in December 2010, rival Airbus announced the A320neo family (neo = “new engine option”), a re-engined, more efficient version of its A320, the main competitor to the 737.

Foto: FILE PHOTO: An Airbus A320neo aircraft is pictured during a news conference to announce a partnership between Airbus and Bombardier on the C Series aircraft programme, in Colomiers near Toulouse Source: Reuters

Boeing knew the A320neo was coming, but was still taking its time to decide on the ideal, productive, and most sustainable solution to combat it — in spring 2011, the company was still leaning toward building a new plane, rather than re-engining the existing 737 airframe.

Foto: Source: Airbus

Then, W. James McNerney, Jr., Boeing’s CEO at the time, received a call from American Airlines’ chief executive, Gerard Arpey. Arpey reportedly said that his airline was close to a deal for hundreds of Airbus narrow-body aircraft, warning that Boeing had to be more aggressive and timely to win its business.

Foto: Source: American Airlines

Until that point, American Airlines had exclusively purchased from Boeing for more than a decade. Desperate to win the order, Boeing ditched the idea of designing a whole new airplane — which could take up to 10 years to get in the air — and instead pivoted to placing new engines on the 737 to create another new generation of the workhorse.

Foto: Source: AP

It took a few months to finalize the design, but it wasn’t quite fast enough to prevent American Airlines from defecting. In July, the carrier announced its order for 130 A320ceo and 130 A320neo jets, with an option for 365 more. It also said that it would order 100 of Boeing’s not-quite-ready next-generation 737.

Foto: Source: Airbus

Just one month later, Boeing announced the 737 Max family, consisting of three differently sized models: the 737 Max 7, Max 8, and Max 9.

Foto: Source: Boeing

The design of the 737 Max had a few appeals for both Boeing and, more importantly, the airline customers to which it had to sell the planes.

Foto: Source: Boeing

As with the transition from the 737 Classic to the 737NG, the 737 Max retained a great degree of commonality with its predecessors, meaning one pool of pilots and ground staff could work on both planes, with some supplementary training, rather than having to be certified on a new aircraft type.

Foto: Source: Southwest Airlines

Pilots ultimately were only required to take a brief tablet-based course, rather than training in a simulator, like they would for a new plane.

Foto: Source: Eric Piermont/AFP Photo/Getty Images

The fact that it was an existing, already certified airframe, which comprise the body and wings of the plane, only with new engines and avionics, it meant that Boeing would not have to undergo the same lengthy certification process it would for an all-new airplane.

Foto: Source: Boeing

The desire to retain that commonality is what eventually led to the two crashes, here’s why …

Foto: FILE PHOTO: The angle of attack sensor, at bottom center, is seen on a 737 Max aircraft at the Boeing factory in Renton, Washington, U.S., March 27, 2019. Source: REUTERS/Lindsey Wasson/File Photo

The engines on the Max were larger, positioned further forward, and higher up on the wing than the engines on the 737NG. That caused the plane to behave differently. For example, it could cause the nose of the plane to pitch upward in some situations, like low-speed flight, or flight with a high angle-of-attack, when the plane is being flown manually.

Foto: Source: Boeing

To compensate for that, Boeing designed automated software called Maneuvering Control Augmentation System (MCAS), which would automatically activate to stabilize the pitch and nudge the aircraft’s nose back down “so that it feels and flies like other 737s.”

Foto: Source: AP Photo/Ted S. Warren

With that in place, the Max could share the same type of rating as the 737NG, and pilots could fly the two families of 737 interchangeably — meaning airlines could have one pool of pilots capable of flying both planes.

Foto: Source: Associated Press

Notably, however, Boeing did not include training on MCAS in the pilots’ manual, reasoning that the software would work in the background. The manual did include discussion about the trim stabilizer, however.

Foto: Source: Ted S. Warren/Associated Press

MCAS would only activate when the plane was being hand-flown, meaning when autopilot was off. The plane would have to be flying relatively slowly, and the nose would have to be pointing high enough — or the angle-of-attack would need to be high enough — to be at risk of causing the plane to stall.

Foto: Source: Boeing

Crucially, MCAS was designed to take effect when just a single sensor showed that the angle-of-attack was high. That meant that if one of the two sensors was damaged or faulty, it could activate.

Foto: Boeing’s 737 Max 8 in a photo taken in 2015 Source: Boeing

When the 737 Max was announced, it already had a not-quite-firm order from American Airlines. By November 2011, Boeing said that it had 700 commitments.

Foto: An American Airlines Boeing 737 Max jet at Miami International Airport in March 2019. Source: Joe Raedle/Getty Images

Fast-forward almost exactly four years to August 2015: the first 737 Max fuselage rolled off the factory line, and in December, the first plane — a 737 Max 8 named “Spirit of Renton — was finished. The plane was eventually delivered to Southwest.

Foto: Source: Ted S. Warren/Associated Press

On January 29, 2016, the Max made its first test flight, performing without any unusual incidents.

Foto: Source: Stephen Brashear/Getty Images

Following a year of test flights and data-gathering, the Max gained certification from the FAA in March 2017, followed by other global regulators later that month.

Foto: FILE PHOTO: The angle of attack sensor, at bottom center, is seen on a 737 Max aircraft at the Boeing factory in Renton, Washington, U.S., March 27, 2019. Source: REUTERS/Lindsey Wasson/File Photo

There was a brief snag in May, when engine manufacturer CFM International warned Boeing of a possible manufacturing issue involving turbines in the engine. Boeing halted test flights to inspect the engines, but cleared them within about a week. This issue is not believed to be involved in any way associated with the crashes.

Foto: Source: Boeing

The first 737 Max delivery was made on May 16, 2017, to Malindo Air, a subsidiary of the low-cost Indonesian carrier Lion Air.

Foto: Source: Boeing

The first passenger flight took off on May 22.

Foto: Source: Boeing

Deliveries picked up from there, with Norwegian Air taking the second 737 Max. It took advantage of the Max’s extended range to fly a narrow-body transatlantic nonstop between Edinburgh, United Kingdom, and Bradley International Airport in Connecticut.

Foto: Source: Boeing

Southwest, the launch customer, took delivery of its first Max in late-August in Dallas, making it the first North American carrier to fly the jet. Today, it’s the biggest Max operator in the US.

Foto: Source: REUTERS/Mike Blake

By May 2018 — a year after the first delivery — more than 130 Max planes were in service with 28 different airlines around the world. The Max had flown almost 42,000 flights in that time, moving about 6.5 million passengers, according to Boeing stats.

Foto: Grounded Boeing 737 MAX aircraft are seen parked in an aerial photo at Boeing Field in Seattle, Washington, U.S. July 1, 2019. Picture taken July 1, 2019. Source: REUTERS/Lindsey Wasson

By October 27, 2018, 230 of the 737 Max planes had been delivered to customers around the world.

Foto: Source: Aerolineas Argentinas

On October 29 at 6:20 a.m., Lion Air flight 610 took off from Jakarta, Indonesia.

Foto: Lion Air’s Boeing 737 Max 8. Source: Nicole Evatt/Associated Press

The plane being used for that flight, a 737 Max 8, had given incorrect speed and altitude readings on a previous trip, but was kept in service anyway.

Foto: A Lion Air plane. Source: Reuters

As soon as the plane took off, pilots received a warning that the plane was in danger of stalling. Pilots could not ascertain their speed or altitude, and told air-traffic controllers that they were “experiencing a flight control problem.” The nose of the plane seemed like it was being forced downward.

Foto: Boeing’s first 737 MAX 9 jet is parked at the company’s delivery center before a ceremony transferring ownership to Thai Lion Air Wednesday, March 21, 2018, in Seattle. It is expected that the larger capacity airplane will help the airline launch several international routes. The MAX 9 model is almost 9 feet longer than the MAX 8’s 129-feet, 8-inches, and it carries 178 passengers in two classes compared with the MAX 8’s 162 in a similar configuration. Source: AP Photo/Elaine Thompson

Twelve minutes into the flight, the plane crashed into the Java Sea, killing all 189 people on board.

Foto: People watch rescue team members prepare the boat heading to the Lion Air JT 610 crash site. Source: REUTERS/Beawiharta

Indonesia’s Transportation Ministry ordered emergency inspections on all of the 737 Max 8s within the country — all were determined to be airworthy within two days.

Foto: Officers moved the findings from the sea related to the crash of Lion Air to the evacuation post at Tanjung Priok Port, Jakarta. Lion Air JT 610 aircraft with the Jakarta-Pangkal Pinang route crashed in Karawang, West Java on Monday (10/29/2018). The plane crashed shortly after taking off from Soekarno-Hatta Airport in Cengkareng, Tangerang, Banten. Source: Eddy Purwanto/NurPhoto via Getty Images

Within days of the Lion Air crash, the investigation began to focus on the MCAS technology and the pilots’ reaction to the system.

Foto: Muhammad Syaugi, the chief of Indonesia’s National Search and Rescue Agency, holds part of the black box of the downed Lion Air JT 610 in Indonesia. Source: Antara Foto/Muhammad Adimaja via REUTERS

On November 6, the FAA and Boeing said that they planned to issue an Airworthiness Directive warning about possible trim stabilizer control issues due to faulty angle-of-attack indicators.

Foto: Rescue workers with a part of the plane’s wreckage that shows Lion Air’s logo. Source: REUTERS/Stringer

Although Boeing did not call MCAS out by that name, it argued that the Flight Crew Operation Manual described the function, and how to override it.

Foto: Policemen wait fo help tie up a navy ship bringing further wreckage of Lion Air flight JT 610 at the Tanjung Priok port on October 29, 2018 in Jakarta, Indonesia. Lion Air Flight JT 610 crashed shortly after take-off with no sign so far of survivors among the 189 people on board the plane. Source: Ed Wray/Getty Images

During all of this, airlines around the world continued flying the Max, and Boeing continued to build and deliver more of the planes.

Foto: Source: Boeing

By March 10, Boeing had delivered 386 of the 737 Max jets.

Foto: Source: Boeing

On March 10 at 8:38 a.m., Ethiopian Airlines flight 302 took off from Addis Ababa, Ethiopia.

Foto: Ethiopian Airlines’ Boeing 737 Max 8. Source: Mulugeta Ayene/Associated Press

Within one minute, the pilots reported a flight-control issue. A minute later, MCAS activated, pitching the nose downward. The pilots struggled to control the plane, but MCAS activated again. The pilots disabled the electrical trim tab system, per protocol, but were unable to manually turn the wheel that would change the trim by hand, partly because they had inadvertently left the engines on full thrust from takeoff.

Foto: Source: Boeing

Six minutes after takeoff, the plane slammed into the ground at 700 miles per hour. All 157 people on board were killed.

Foto: Search workers carry a tire at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town of Bishoftu, southeast of Addis Ababa, Ethiopia March 11, 2019 Source: REUTERS/Tiksa Negeri

MCAS was again cited as a contributing cause, combined with the fact that pilots could not adjust the stabilizer trim by hand. While there was an electronic system to help turn the trim wheel, that system was disabled by the same switch that disabled MCAS.

Foto: People walk past a part of the wreckage at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town of Bishoftu, southeast of Addis Ababa, Ethiopia. Source: REUTERS/Tiksa Negeri

On March 10, the day of the accident, Ethiopian Airlines grounded the rest of its 737 Max aircraft.

Foto: Source: Mulugeta Ayene/AP

On March 11, the Chinese aviation authority — the Civil Aviation Administration of China, or CAAC — ordered the country’s airlines to stop flying the plane.

Foto: Source: Boeing

Regulators around the world followed, parking their 737 Max planes on March 11 and 12.

Foto: Source: Boeing

The FAA was a lone holdout, initially reaffirming that the plane was airworthy. However, the agency followed its international counterparts and ordered the plane grounded on March 13.

Foto: Source: Elaine Thompson/AP

The planes have remained grounded since, as Boeing has worked to complete a software redesign and improve recovery procedures from errant flight system activations.

Foto: Undelivered Boeing 737 Max planes sit idle at a Boeing property in Seattle, Washington, in August 2019. Source: David Ryder/Getty Images

After the second crash, Boeing said that it was working on a software fix, which it expected to distribute within a few weeks.

Foto: Grounded Boeing 737 MAX aircraft are seen parked in an aerial photo at Boeing Field in Seattle, Washington, U.S. July 1, 2019. Picture taken July 1, 2019. Source: REUTERS/Lindsey Wasson

The FAA had said it expected the software to be approved by the end of March, but it announced a delay in early April, saying that it anticipated receiving “Boeing’s final package of its software enhancement over the coming weeks for FAA approval.”

Foto: Boeing 737 Max model aircraft are parked at the airport adjacent to a Boeing Co. production facility, Monday, April 8, 2019, in Renton, Wash Source: AP Photo/Elaine Thompson

However, that delay stretched on as Boeing and the FAA continued to scrutinize the plane. Eventually, Boeing CEO Dennis Muilenburg said the plane maker expected to submit the final fix to the FAA in September and fly the necessary certification flights, with approval coming — and the grounding lifting — in the fourth quarter of 2019.

Foto: FILE PHOTO: Employees walk by the end of a 737 Max aircraft at the Boeing factory in Renton, Washington, U.S., March 27, 2019. Source: REUTERS/Lindsey Wasson/File Photo

In April, Boeing cut production of the plane by 10 units — from 52 to 42 per month — although it said that it would be able to ramp back up once deliveries resume. It also said that it could further cut or suspend production if the grounding continued into 2020.

Foto: Source: AP Photo/Elaine Thompson

As the company works to get the plane flying again, airlines have been forced to cut capacity, cancel flights, and revise their expansion plans.

Foto: Source: Southwest Airlines

Meanwhile, numerous investigations and lawsuits are ongoing, exploring how Boeing allowed it to be possible for MCAS to activate from a single faulty sensor reading, and how the FAA didn’t catch the potential flaw.

Foto: File photo: Michael Stumo and Nadia Milleron, whose daughter died on Ethiopia flight ET302, sit before the hearing on “Status of the Boeing 737 Max” in Washington Source: Reuters

Boeing CEO Dennis Muilenburg testified in front of Congress in late October.

Foto: Boeing Chief Executive Dennis Muilenburg speaks during a press conference after the annual shareholders meeting at the Field Museum on April 29, 2019 in Chicago, Illinois Source: Sarah Silbiger/Reuters

He said that the aviation company has improved the aircraft in such a way “that will ensure that accidents like these never happen again.” However, he admitted that Boeing made mistakes over two days of dramatic testimony.


In November, 2019, Boeing said it completed the first phase of recertification, and that it expected to begin delivering finished but grounded jets to airline customers the following month, with commercial flights approved in January.

Foto: Source: Reuters

However, in mid-December, FAA administrator Steve Dickson said that Boeing’s timeline was “not realistic,” essentially confirming that the plane would not fly again before 2020.

Foto: FAA administrator Stephen Dickson. Source: Bill Clark/CQ Roll Call

That statement came after Dickson testified on Capitol Hill about the plane’s certification. One jarring detail that emerged in the hearing: After the first crash, an internal FAA analysis showed a high likelihood of future crashes, as many as 15 over the 30-40 year life of the jet. However, the FAA let the plane keep flying.

Foto: FILE PHOTO: Federal Aviation Administration (FAA) Administrator Stephen Dickson testifies before a House Transportation and Infrastructure Committee hearing at the Rayburn House office building in Washington Source: Reuters

As airlines continue to cancel Max flights — now through April — Boeing is racing to get the plane recertified as quickly as possible — while also making sure the plane is safe.

Foto: American Airlines Boeing 737 Max in the company’s Tulsa facility. Source: American Airlines

Boeing halts 737 Max production.

Foto: A Boeing 737 MAX airplane is seen parked at a Boeing facility on August 13, 2019 in Renton, Washington. Source: David Ryder/Getty Images

Boeing will temporarily stop production of the 737 Max plane in January. The company said no layoffs or furloughs were expected among the 12,000 employees who work at Boeing’s Renton, Washington, factory but that may not be the case for the company’s many suppliers that make parts for the plane.


Boeing CEO Dennis Muilenburg is out.

Foto: Source: JIM WATSON/AFP via Getty Images

Dennis Muilenburg was fired from his chief executive role effective immediately on Monday, Boeing’s board of directors announced. Late into December, the company continued to struggle with the 737 Max crisis as it prepares to enter 2020 with a temporary production halt in place on the 737 Max line.

Despite leaving with no severance, Muilenburg still took home $62 million from a variety of other “contractually entitled” benefits.


In January 2020, under new CEO David Calhoun, production at Boeing's Renton, Washington 737 factory was officially halted.

Foto: Airplane fuselages bound for Boeing's 737 Max production facility sit in storage at their top supplier, Spirit AeroSystems Holdings Inc, in Wichita, Kansas, U.S. December 17, 2019. Source: Nick Oxford/Reuters

Following the holiday break, Boeing officially halted production at the factory. Although Boeing's own employees were temporarily reassigned to other tasks and teams, the halt led to a ripple effect of economic damage through Boeing's global supply chain, with companies big and small forced to lay off workers.


As Boeing revealed its 2019 financial results, it became clear just how impactful the 737 Max calamity has been for the company.

Foto: FILE PHOTO: Grounded Boeing 737 MAX aircraft are parked at Boeing Field in Seattle Source: Reuters

Boeing had its worst year in at least three decades in terms of aircraft orders and deliveries, losing more aircraft orders than were placed for a net negative. That caused Boeing to lose the title of world's biggest airplane-maker to rival Airbus.

The company also posted its first full-year loss in more than 20 years.

Boeing's shares slid, the president described the company as "disappointing,"

Treasury Secretary Mnuchin said that the grounding could shave half a point from the country's GDP in 2020.


Also in January, internal Boeing emails and messages surfaced in which employees mocked the FAA, airline customers, and discussed safety concerns related to the 737 Max.

Foto: Boeing 737 Max model aircraft are parked at the airport adjacent to a Boeing Co. production facility, Monday, April 8, 2019, in Renton, Wash Source: AP Photo/Elaine Thompson

The emails provided more ammunition for Boeing's critics, who said they were evidence of a systemic problem with both the company and the airplane.

"This airplane is designed by clowns who in turn are supervised by monkeys," one employee wrote in an instant message, while another wrote in 2018 that "I still haven't been forgiven by God for the covering up I did last year."


Meanwhile, foreign object debris, or FOD, has been found in stored 737 Max planes, indicating a major quality control problem.

Foto: An aerial photo shows Boeing airplanes, many of which are grounded 737 MAX aircraft, at Boeing Field in Seattle, Washington. Source: REUTERS/Lindsey Wasson

Each of the 400 stored airplanes will have to be inspected, although Boeing said this should not impact the plane's return to service.


As the Ethiopian Flight 302 anniversary approaches and the 737 Max grounding nears the one-year mark, the timeline and steps for the plane's return remain unclear.

Foto: Source: REUTERS/Lindsey Wasson

Boeing initially said that the plane would not return before "mid-2020," which industry observers took to mean summer. However, the FAA chief said in late-January that the plane could return sooner, and in February said that the plane could make its crucial certification flight within weeks.


Airlines, however, seem unwilling to bet on the plane's expedited return.

Foto: Source: United Airlines

American Airlines, Southwest, and United - the three US airlines with the 737 Max - all pulled the plane from their schedules effectively through the peak summer travel season, even before the coronavirus pandemic decimated travel demand for the normally busy period.

An American Airlines executive had previously explained that it was advantageous for airlines to cancel Max flights far in advance, and after a year of troubling financial performance for airlines caused by the grounding, there is little room for miscalculation.


On Monday, June 29, 2020, more than 15 months into the grounding, Boeing completed the first recertification test flight for the 737 Max.

Foto: Workers are pictured next to a Boeing 737 Max 9 airplane on the tarmac of the Boeing Renton Factory in Renton, Washington on March 12, 2019. Source: JASON REDMOND/AFP/Getty

Monday's flight, with Boeing and FAA test pilots and engineers aboard, was the first of three test flights intended to put the plane through its paces and test the flight control systems. While more tasks remain before the plane can return to service, the certification flight represents one of the largest remaining obstacles.


Boeing previously said it expects the plane to return to service by "mid-2020," widely understood to mean by the end of the third quarter.

Foto: A Boeing 737 Max aircraft sits on the tarmac at Boeing's 737 Max production facility in Renton, Washington, U.S. December 16, 2019. Source: Lindsey Wasson/Reuters

As the FAA and Boeing complete the certification sites, that timeline looks possible, barring unexpected issues.

The latest complication is the collapse of travel demand due to the coronavirus pandemic, leading airlines to ground large portions of their fleets and remove capacity from their schedules.

Meanwhile, investigations continue, families continue to grieve, litigation continues to proceed, and, in a newer development, laid-off workers continue to anxiously await production to resume so they can hopefully return to work.