Skytrax on Tuesday released its highly anticipated ranking of global airlines in a multitude of categories.

When it comes to customer service both at the airport and in the air, South African Airways took top honors. Notably, no North American carriers made the top 10.

Skytrax, a British consulting firm, compiled the awards through an online survey across nine months, from September 2018 to May 2019, in six languages. This year, the company says, it saw “substantial increases” in voting in Spanish and Chinese.

Here are the top ten airlines with the best staff:


10. TAAG Angola Airlines

Foto: sourceFlickr/Joao Carlos Medau

9. Air Seychelles

Foto: sourceWikimedia Commons

8. Mango

Foto: sourceWikimedia Commons

7. Royal Air Maroc

Foto: sourceVia Wikimedia Commons

6. Air Mauritius

Foto: sourceFlickr/Phillip Capper

5. Kenya Airways

Foto: sourceWikimedia Commons

4. Fastjet

Foto: sourceWikimedia Commons

3. RwandAir

Foto: sourceWikimedia Commons

2. Ethiopian Airlines

Foto: sourceThomas Mukoya/Reuters

1. South African Airways

Foto: sourceREUTERS/Ian Waldie

Now read: